Shipping policy

SHIPPING POLICY

Last updated: July 26, 2026

SHIPPING DESTINATIONS

Iron Mesa currently ships to eligible addresses within the United States.

We do not currently ship to France, the European Union, or other international destinations through this store.

ORDER PROCESSING

Orders are generally processed within 2 to 5 business days, excluding weekends and public holidays.

Processing time is separate from delivery time.

You will receive a confirmation email after placing your order and a shipping notification when tracking information becomes available.

ESTIMATED DELIVERY

Estimated delivery after processing is generally 7 to 20 business days.

Delivery estimates are not guaranteed. Delivery may take longer because of customs processing, carrier disruptions, severe weather, peak shopping periods, an incorrect address, or circumstances outside our reasonable control.

FULFILLMENT LOCATIONS

Certain orders may be prepared and shipped by third-party fulfillment partners located outside the United States, including in Asia.

Products from the same order may occasionally arrive in separate packages.

TRACKING

When tracking is available, it will be sent to the email address provided during checkout.

Tracking information may require several days to become active after dispatch.

CUSTOMS DUTIES, IMPORT TAXES, AND FEES

Products shipped from outside the United States may be subject to customs duties, import taxes, processing charges, or carrier fees.

Where these charges are not collected at checkout or prepaid by the fulfillment provider, they may be payable by the recipient.

Customs decisions and charges are controlled by U.S. authorities and carriers, not by Iron Mesa.

If you receive an unexpected customs or carrier charge, contact us before refusing the package.

DELIVERY DELAYS

If we learn that an order cannot be shipped within the promised time, we will contact you with a revised shipping estimate.

You will have the option to accept the delay or cancel the unshipped order for a full refund.

INCORRECT ADDRESSES

Customers are responsible for providing a complete and accurate delivery address.

Contact us immediately if an address needs to be corrected. We cannot guarantee address changes after processing has begun.

Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer where permitted by law.

LOST OR DAMAGED PACKAGES

If tracking indicates a delivery problem, or if your package arrives damaged, contact us with your order number and supporting information.

We will review the matter with the supplier or carrier and provide an appropriate solution.

Nothing in this policy limits any rights available under applicable law.

CONTACT

Iron Mesa
Email: contact.ironmesa@gmail.com
Phone: +1 469 405 4178
Website: https://ironmesaleather.com